Last updated:September 25, 2025
Welcome to Harroom. We take pride in ensuring that every pair of shoes is carefully packaged and delivered to you in perfect condition. Please review our shipping policy below for details on processing times, shipping options, and delivery expectations.
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1. Order Processing Time
All orders are processed within 1–3 business days after payment is confirmed.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been shipped, you will receive a confirmation email with a tracking number.
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2. Shipping Locations
We currently ship to all U.S. states, including Alaska and Hawaii.
We also offer international shipping to select countries. Please contact our customer service for more details if your location is not listed at checkout.
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3. Shipping Methods & Delivery Time
We partner with trusted carriers such as **UPS, FedEx, and USPS** to ensure reliable delivery.
Standard Shipping (U.S.):7-15 business days
Expedited Shipping (U.S.):5-7 business days
International Shipping:12-20 business days (depending on location)
Please note that delivery times may vary due to factors such as weather, customs clearance, or courier delays.
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4. Shipping Costs
Free Standard Shipping on all U.S. orders over $90
Orders under $90: $8.99 shipping free
Expedited or International shipping costs are calculated at checkout.
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5. Order Tracking
Once your order is shipped, you’ll receive a tracking link via email.
You can track your package directly from that link or through our website’s “Track My Order” page.
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6. Lost or Damaged Packages
If your package is delayed, lost, or arrives damaged, please contact us within 7 days of delivery at [service@harroom.com]
We’ll work closely with our carriers to resolve the issue and ensure you receive your product or a suitable replacement.
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7. Customs & Duties (International Orders)
For international customers, please note that import duties, taxes, and customs fees may apply depending on your country’s regulations. These charges are the responsibility of the customer and are not included in our shipping rates.
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8. Questions
If you have any questions about your order or shipping, please contact our customer care team at:
📩 [service@harroom.com]